Privacy Policy

Privacy Policy

Last updated: 23rd September 2026

This Privacy Policy explains how Eve Elizabeth Simpson, trading as Eve Simpson, collects, uses, stores and protects personal information when you visit evesimpson.co.uk (the “Website”), purchase products from me, contact me, complete a form, or subscribe to my mailing list.

I respect your privacy and aim to handle your personal information fairly, securely and transparently.

1. Who I am

The Website and online shop are operated by:

Eve Elizabeth Simpson
Trading as: Eve Simpson
Email: info@evesimpson.co.uk 

Business Address: Simon Drabble Promotions, 2nd Floor, Stanley House, London Road, Hook, RG27 9GA No 16205401 VAT No. 435 0870 03

I am a sole trader based in the United Kingdom.

For the purposes of applicable UK data protection law, I am responsible for deciding how and why your personal information is used in connection with my business and the Website.

2. What personal information I collect

The information I collect depends on how you interact with me and the Website.

When you place an order:

I may collect:

  • your name;

  • billing address;

  • delivery address;

  • email address;

  • telephone number, where provided or required for delivery;

  • details of the products you purchase;

  • order number and order history;

  • delivery and fulfilment information; and

  • information relating to refunds, returns, cancellations or complaints.

Payment information

Payments for Website purchases are processed using Squarespace Payments and the payment services made available through the Website.

I do not normally receive or store your full payment card details.

Payment providers and their relevant processing partners may collect and process payment information necessary to authorise and complete your transaction.

When you contact me

If you contact me by email or another available method, I may collect:

  • your name;

  • email address;

  • other contact details you choose to provide; and

  • the contents of your message and any information you provide in connection with your enquiry.

Information submitted through Google Forms

I may use Google Forms to collect information through forms linked from the Website or otherwise provided by me.

Depending on the purpose of the particular form, this may include your:

  • name;

  • email address;

  • contact details;

  • responses to questions included in the form; and

  • any other information you voluntarily submit.

Please avoid providing sensitive personal information through a Google Form unless the form specifically asks for it and explains why it is required. Information submitted through Google Forms may be stored or processed using Google's services.

Mailing-list information

If you choose to subscribe to my mailing list, I may collect:

  • your name, if provided;

  • email address;

  • subscription preferences; and

  • information about your subscription status, including whether you have unsubscribed.

My mailing list is managed using Mailchimp.

Website and technical information

When you visit the Website, certain technical information may be collected automatically by Squarespace and other technologies used to operate the Website.

This may include:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • pages visited;

  • referring website or source;

  • information about how you use the Website; and

  • technical information required to keep the Website secure and functioning.

The exact information collected depends on the Website settings, features and technologies enabled from time to time. Information about cookies and similar technologies is provided separately in my Cookie Policy.

3. How I use your personal information

I may use your personal information for the following purposes.

Processing and fulfilling orders

I use information you provide to:

  • process and confirm orders;

  • facilitate payment;

  • provide digital downloads;

  • arrange delivery of physical products;

  • communicate with you about your order;

  • process returns, cancellations and refunds; and

  • deal with problems or complaints.

Customer enquiries

I use information you provide when contacting me to respond to your enquiry, provide customer support and resolve any issues relating to an order or product.

Mailing list and marketing

If you subscribe to my mailing list, I may use your information to send you marketing communications about:

  • music releases;

  • merchandise;

  • shows and events;

  • news and announcements; and

  • related products or activities.

Marketing emails are sent using Mailchimp.

You can unsubscribe at any time using the unsubscribe link in a marketing email or by contacting me at info@evesimpson.co.uk 

Forms and other communications

Where you voluntarily provide information through a Google Form, I will use that information for the purpose explained on the relevant form.

For example, a form may be used for enquiries, event-related information, feedback, mailing-list sign-ups or other activities connected with my music and business.

Website operation and security

I may use technical information to:

  • operate and maintain the Website;

  • maintain Website security;

  • identify and resolve technical problems;

  • understand Website usage; and

  • improve the Website and customer experience.

4. Lawful bases for processing

Under UK data protection law, I must have a lawful basis for processing your personal information.

Depending on the circumstances, I may rely on the following lawful bases.

Contract

I may process your information where this is necessary to enter into or perform a contract with you.

For example, I need your name, delivery address and contact details to process and fulfil an order.

Legal obligation

I may process your information where this is necessary to comply with a legal or regulatory obligation.

For example, certain transaction and accounting information may need to be retained for tax and financial-record purposes.

Legitimate interests

I may process your information where this is necessary for my legitimate business interests and those interests are not overridden by your rights and interests.

This may include:

  • administering my business;

  • responding to enquiries;

  • maintaining Website security;

  • preventing fraud or misuse;

  • maintaining appropriate business records;

  • improving my Website and services; and

  • establishing, exercising or defending legal claims.

Consent

Where appropriate, I may rely on your consent.

For example, this may apply to certain marketing communications or non-essential cookies and similar technologies where consent is required.

Where I rely on consent, you may withdraw it at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before you withdrew your consent.

5. Who I share your information with

I use third-party service providers to operate my Website and business and to provide services to you.

These currently include:

  • Squarespace, which provides Website hosting, ecommerce and related Website services;

  • Squarespace Payments, which facilitates payment processing;

  • Mailchimp, which provides mailing-list and email-marketing services; and

  • Google Forms, which I may use to collect information through online forms.

I may also use other service providers from time to time, for example providers of payment, delivery, Website, communications, marketing, administration, professional or technical services.

Where appropriate, these providers may process personal information on my behalf or as part of providing their services.

I may also share relevant information with:

Delivery providers

When you purchase physical products, I may provide your name, delivery address and relevant contact information to postal, courier or other delivery providers where necessary to fulfil your order.

Professional advisers and service providers

I may share relevant information with professional advisers or service providers where reasonably necessary to operate my business, comply with legal obligations, resolve disputes or protect my legal rights.

Legal and regulatory authorities

I may disclose personal information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

I do not sell your personal information.

6. International transfers

Some of the third-party services I use may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, I will take reasonable steps to ensure that the transfer is made in accordance with applicable UK data protection law.

Depending on the circumstances, this may include reliance on UK adequacy regulations, appropriate contractual safeguards or another lawful transfer mechanism.

7. How long I keep your information

I will not keep personal information for longer than is reasonably necessary for the purposes for which it was collected, unless I am required or permitted by law to retain it for longer.

Different information may therefore be retained for different periods.

For example:

  • order and transaction information may be retained for accounting, tax and legal purposes;

  • information relating to customer enquiries may be retained for as long as reasonably necessary to deal with the enquiry;

  • information relating to complaints or disputes may be retained for as long as necessary to resolve the matter and protect my legal rights;

  • mailing-list information will generally be retained while you remain subscribed, or until you unsubscribe, subject to information I need to retain for legal or administrative purposes; and

  • information submitted through forms will generally be retained only for as long as reasonably necessary for the purpose for which it was collected.

When information is no longer required, I will take reasonable steps to delete it or securely dispose of it.

8. Cookies and similar technologies

The Website uses cookies and similar technologies.

Some are necessary for the Website to operate, while others may be used for purposes such as analytics, preferences or other non-essential functions.

Where consent is required for non-essential cookies or similar technologies, I will seek your consent before using them.

Further information about the cookies and similar technologies used on the Website, including how you can manage your preferences, is provided in my separate Cookie Policy.

9. Marketing communications

If you subscribe to my mailing list, I may send you marketing emails about my music, releases, merchandise, shows, events and related activities.

Marketing emails are sent using Mailchimp.

You can unsubscribe at any time by:

Unsubscribing from marketing communications will not prevent me from sending you necessary service communications, such as information relating to an order you have placed.

10. Keeping your information secure

I take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

I also take reasonable steps to use reputable service providers and appropriate security measures when handling personal information.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Your data protection rights

Depending on the circumstances and subject to applicable legal exceptions, you may have rights including:

  • the right to be informed about how your personal information is used;

  • the right to access personal information I hold about you;

  • the right to ask me to correct inaccurate or incomplete information;

  • the right to ask me to delete personal information in certain circumstances;

  • the right to ask me to restrict processing in certain circumstances;

  • the right to object to certain processing;

  • the right to withdraw consent where I rely on consent as the lawful basis for processing;

  • the right to object to direct marketing; and

  • the right to data portability in certain circumstances.

These rights are subject to conditions and exemptions under data protection law and therefore may not apply in every situation.

12. How to exercise your rights

If you wish to exercise any of your data protection rights, please contact me at:

info@evesimpson.co.uk 

Please provide enough information for me to identify you and understand your request.

I may need to ask for additional information to verify your identity before responding to certain requests.

I will respond to valid requests within the period required by applicable data protection law.

You will normally not have to pay a fee to exercise your data protection rights. However, applicable law allows a reasonable fee to be charged in certain circumstances, such as where a request is manifestly unfounded or excessive.

13. Third-party websites and services

The Website may contain links to third-party websites and services, including social media platforms, music platforms, ticketing services and other websites.

Those websites and services have their own privacy policies and terms.

I am not responsible for the privacy practices of third-party websites that I do not control.

I recommend reviewing the relevant privacy policy before providing personal information to a third party.

14. Children's privacy

The Website is not specifically directed at children.

I do not knowingly collect personal information from children for marketing purposes.

If you believe that a child has provided personal information to me in circumstances where this was inappropriate, please contact me at info@evesimpson.co.uk 

15. Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my business, the Website, the services I use or applicable legal requirements.

The latest version will be published on the Website.

Where appropriate, I will take reasonable steps to draw significant changes to your attention.

16. Complaints

If you have a concern about how I have handled your personal information, please contact me first:

Eve Simpson
Email: info@evesimpson.co.uk
Business Address: Simon Drabble Promotions, 2nd Floor, Stanley House, London Road, Hook, RG27 9GA No 16205401 VAT No. 435 0870 03

I will try to resolve your concern.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information about your rights and how to make a complaint is available from the ICO.

17. Contact

If you have any questions about this Privacy Policy or how I use your personal information, please contact:

Eve Simpson
Email: info@evesimpson.co.uk
Business Address: Simon Drabble Promotions, 2nd Floor, Stanley House, London Road, Hook, RG27 9GA No 16205401 VAT No. 435 0870 03

Last updated: 23rd September 2026